Tracking visitors on a website has become quite easier with eAssistance Pro. It helps operator in monitoring users on a website. Website Chat software support both computer and mobile devices. It allows operator to interact with visitors or customers through online chat console. Live support chat software also support multiple online chat sessions and save conversation messages of website operators and visitors in HTML or Text files at user defined system folder. It allows resizing the operator-to-operator chat console and also displays information about the operator invited for chat session. Live Help Desk software support all CMS and E-commerce applications such as Drupal, Joomla, Big commerce, Sales Force, Zen Cart and many more. It is provided with 256-bit encrypted security layer to ensure complete privacy of the chat details. eAssistance Pro software allows customer to send offline messages when company?s representative has not logged in the chat room. It also tracks visitor information such as IP address, host server, browser page visited, search strings used and many more. Live support chat software help business organizations in identifying the potential customers. It also allows company?s representative to block undesirable visitors from all chat processes. Live help desk software also allows saving of the online chat details during a specific period in the HTML or Text file. Business organizations can also get visitor?s feedbacks through a post chat survey generated by the website Live support tool. eAssistance pro is compatible with Windows, Android, Macintosh and Blackberry OS platforms. It can be downloaded for free that works for limited 30 days period. Free version does not support multiple chat sessions or rooms. Therefore, one got to purchase the complete version of software that allow multiple chat sessions at a time. For more details: www.livehelptool.com